Dentons: After "Goodbye" From China, Now Push A.I.
Abu Dhabi 2.30pm / Washington DC 6.30am / Seattle, Washington 3.30am / London 11.30am
Dentons has become the latest major law firm to utilize generative artificial intelligence, announcing that it will roll out a propriety GPT-based chatbot to lawyers to use on client work.
6 Months ago, a lawyer named Steven Schwartz got ChatGPT to write the submissions (plainly nonsense) and in doing so, it fabricated authority citations. When the (angry) Judge requested the cases, the lawyer went back and got ChatGPT to FABRICATE THE CASES. There’s lots of talk about how lawyers can make use of AI in their practice. Schwartz said that he had never used ChatGPT as a legal research source prior to this case and, therefore, 'was unaware of the possibility that its content could be false.' He accepted responsibility for not confirming the chatbot’s sources."
Dentons, the world's largest global law firm by number of lawyers [12,064] and the 6th-largest law firm by revenue (total US$2.94 billion) and the 97th largest law firm by revenue per lawyer (US$244,000 / year / lawyer), said in an Aug. 1 news release its new technology, named fleetAI, includes a chatbot to assist lawyers with legal research, help them create legal documents and hone their arguments. According to the firm, users will be able to upload multiple documents, so “key data such as clauses and obligations can be extracted, analyzed and queried against.”
“The ability to upload and analyze client matter documents at speed and in a secure manner is the real game-changer,” said U.K., Ireland and Middle East CEO Paul Jarvis in prepared remarks. “The use cases for fleetAI have been identified and tested with clients during the development phase, and we are confident this is going to fundamentally transform the way we deliver services to them.”
Dentons has worked with Microsoft to ensure that all data uploaded into fleetAI is not used to train the model, cannot be accessed by anyone outside of Dentons and is erased after 30 days.
The prophecy by Microsoft President Bradford “Brad” Lee Smith was right. As if on schedule, Smith (May 24th, 2023) morning convened a group of government officials, members of Congress and influential policy experts for a speech on a debate he’s long been anticipating. Smith unveiled his “blueprint for public governance of AI” at Planet Word, a language arts museum in Washington that he called a “poetic” venue for a conversation about AI.
Rapid advances in AI and the surging popularity of chatbots such as ChatGPT have moved lawmakers across the globe to grapple with new AI risks.
Microsoft’s $10 billion investment in ChatGPT’s parent company, OpenAI, has thrust Smith firmly into the center of this frenzy. Smith is drawing on years of preparation for the moment. He has discussed AI ethics with leaders ranging from the Biden administration to the Vatican, where Pope Francis warned Smith to “keep your humanity.” He consulted recently with Sen. Majority Leader Charles E. Schumer, who has been developing a framework to regulate artificial intelligence. Smith shared Microsoft’s AI regulatory proposals with the New York Democrat, who has “pushed him to think harder in some areas,” he said in an interview with The Washington Post.
Back to Dentons. The technology is based on GPT-4, according to Dentons, the latest version of research company OpenAI’s large language model. Following the launch, the firm will beta test the software for six weeks.
Dentons follows other major firms using GPT-powered bots. International firm Allen & Overy announced in February that it would use the legal-focused generative AI platform Harvey for its work. Other firms, including DLA Piper, are using Casetext’s generative AI legal assistant, CoCounsel, which Thomson Reuters agreed to acquire for $650 million in June.
Other firms are taking a wait-and-see approach. In April, Thomson Reuters released the findings of a survey of midsize to large firms’ attitudes toward the burgeoning tech and found that a majority are “taking a cautious, yet hands-on approach.” Of the 443 respondents surveyed, 60% said they had no “current plans” to use generative AI, 3% said they are using it, and 2% are “actively planning for its use.”
Dentons said fleetAI’s name is a nod toward “the fleet-footed benefits the tool will bring to the firm’s client service delivery” and its London location in Fleet Place.
It plans to roll out the software later this month and in early September to 1,500 staff in its United Kingdom, Ireland and Middle East offices, says Joe Cohen, who is head of innovation for those regions, and then globally later this year.
The firm will train staff on the risks inherent in the technology, including inaccurate and biased responses. Even though client matter documents can be uploaded to the platform, Dentons has worked with Microsoft, which is one of OpenAI’s owners, to ensure that data uploaded into fleetAI is not used to train the tech, no one outside Dentons can access it, and it is erased after 30 days, according to the news release.
To insulate the firm against some of the risks, Cohen says the chatbot’s homepage warns users to independently verify and validate content the platform produces.
“This is a research tool, and that’s how we’re trying to get people to see it,” Cohen says. “This is something to ask to get some inspiration about a particular topic and help you get something down on paper for you to change.”
Dentons is developing fleetAI, so that it can automatically extract data and analyze “clients’ employment tribunal claims to predict future outcomes,” the firm said in the news release. Other planned features include a knowledge and business services bot for the firm’s internal policies.
Following news of the launch, Dentons said Aug. 8 it had parted ways with the Beijing Dacheng Law Offices. Headquartered in Beijing, Dacheng merged with Dentons in 2015. The firm cited the Chinese government’s new tightened regulations on cybersecurity and data protection as the reason behind the split and said Dacheng would now operate separately and independently from Dentons.
The U.S. government has warned that the new national security restrictions under the country’s anti-espionage laws could leave U.S. companies vulnerable to penalties, according to Reuters.
Bloomberg reports that the new regulations give China the power to shut down companies and impose fines and suspensions.
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